I have had a ticket in for 3 months now with no resolution (FKU-86709-275) and I doubt that my client is the only one who is having this problem. Has anyone else had a similar problem and found a work around?
When sending mail to specific domains, my client receives a bounce:
Hi. This is the qmail-send program at mail4.m****here.biz.
I’m afraid I wasn’t able to deliver your message to the following addresses.
This is a permanent error; I’ve given up. Sorry it didn’t work out.
<receiver@receiving_domain>:
CNAME lookup failed temporarily. (#4.4.3)
I’m not going to try again; this message has been in the queue too long.
As the affected domains are those of businesses belonging to a group of companies to which my client belongs, it is causing a major headache. The other companies and the group headquarters are hosted on a non-Jodo server - my client is the only member of the group using JodoHost.
As far as I can ascertain, it is only mail sent via JodoHost mail servers (mail4 & mail5 specifically) that have this problem.
One solution I had contemplated, was to use the client’s ISP SMTP server to send email. Unfortunately the client works regularly at several different locations - each using a different ISP, none using authentication - so this is not a practical solution. The client is only interested in using Outlook, so solutions that do not involve Outlook are not on (web-mail for example). Any suggestions?
