could you someone fix my issue with jodo firewall?

Ticket IRS-70972-947

This ticket will be addressed by senior admins.They will look into it and will give an update soon.

We have replied your ticket.Please check.

yes, but the response it not the solution. Please, check it.

The issue is in your firewall

The firewall has no recent changes, and the server can make a connection from the command line out to the same location.
This is linux and not something I can do more on at the moment, but if there is any issue on the server side it will be fully checked within 12 hours.