Couple questions, trouble ticket and SSL

Customer Support H-Sphere Reseller Hosting
1

  1. Is it normal that the built in hsphere ticket system is all messed up? Not functionalities, simply design, it looks really chunky and ugly, images dont line up..

  2. As for shared SSL on resellers, i turned on shared ssl under my admin panel, than i created a subdomain on my service domain, XXXX.m****here.biz. Would there be any way of setting up an alias to this address? If so how.

  3. If i opt to buy my own certificate, how many will i need to buy to secure www.myresellerdomain.com and cp.myresellerdomain.com ??

Thanks

2
  1. Is it normal that the built in hsphere ticket system is all messed up? Not functionalities, simply design, it looks really chunky and ugly, images dont line up..

Yes, it is very ugly.

  1. As for shared SSL on resellers, i turned on shared ssl under my admin panel, than i created a subdomain on my service domain, XXXX.m****here.biz. Would there be any way of setting up an alias to this address? If so how.

You can not alias it, it is set.

  1. If i opt to buy my own certificate, how many will i need to buy to secure www.myresellerdomain.com and cp.myresellerdomain.com ??
    Yes you would need to buy both.

Thanks

3

Thanks for the quick reply.

Another question, i have a couple form to email pages and there not workin, i get the error Warning: mail(): SMTP server response: 553 sorry, that domain isn’t allowed to be relayed thru this MTA (#5.7.1) in …

I get my the form values to my mailbox but the autoresponder set in here does not work (nothing is sent to the form filler)

[PHP]<?php

ini_set(“SMTP”,“mail.domain.com”);
ini_set(“sendmail_from","[email protected]”);

$your_email_address="[email protected]";
$header=“../files/header.php”;
$footer=“../files/footer.php”;
$cname = gethostbyaddr($_SERVER[REMOTE_ADDR]);
$inside_mail.=
"Name: {$values[‘name’]}
Email: {$values[‘email’]}
Subject: {$values[‘subject’]}
Question: {$values[‘question’]}

SENDER INFO:
IP: $_SERVER[REMOTE_ADDR]
Computer Name: $cname
Browser Type: $_SERVER[HTTP_USER_AGENT]
Page Referer: $_SERVER[HTTP_REFERER]

";

$headers .= “MIME-Version: 1.0\r\n”;
$headers .= “X-Priority: 3\r\n”;
$headers .= “X-MSMail-Priority: High\r\n”;
$headers .= “X-Mailer: domain http:www.domain.com\r\n”;
$headers .= “Content-type: text/plain; charset="iso-8859-1"\r\n”;
$headers .= “Date: “.date(R).”\r\n”;
$headers .= “From: {$values[‘name’]} <{$values[‘email’]}>\r\n”;

$success = mail($your_email_address, ‘Customer Inquiry’, $inside_mail, $headers );
if($success) {
{
$response_subject = ‘Thank you for contacting our Help Desk.’;
$response_mail = <<<MSG
Thank you for contacting us.
MSG;
mail($values[‘email’], $response_subject, $response_mail, “From: Support Team <$your_email_address>”);

?>[/PHP]

4

That error is because SMTP Authentication is needed, the other option would be to use localhost as the server.

5

i don’t know how use smtp authentication. I need to add some code in my script.

6

never mind, i used local host and works like a charm!