CP Issues

Customer Support Customer Only Discussion
1

Unable to query Reseller CP by domain or generic search. The following error is generated:

[I]Error getting report: An I/O error has occured while flushing the output - Exception: java.net.SocketException: Broken pipe
Stack Trace:

java.net.SocketException: Broken pipe
at java.net.SocketOutputStream.socketWrite0(Native Method)
at java.net.SocketOutputStream.socketWrite(SocketOutputStream.java:92)
at java.net.SocketOutputStream.write(SocketOutputStream.java:136)
at java.io.BufferedOutputStream.flushBuffer(BufferedOutputStream.java:65)
at java.io.BufferedOutputStream.flush(BufferedOutputStream.java:123)
at org.postgresql.core.PGStream.flush(PGStream.java:411)
at org.postgresql.core.QueryExecutor.sendQueryV3(QueryExecutor.java:33
at org.postgresql.core.QueryExecutor.executeV3(QueryExecutor.java:121)
at org.postgresql.core.QueryExecutor.execute(QueryExecutor.java:100)
at org.postgresql.core.QueryExecutor.execute(QueryExecutor.java:43)
at org.postgresql.jdbc1.AbstractJdbc1Statement.execute(AbstractJdbc1Statement.java:517)
at org.postgresql.jdbc2.AbstractJdbc2Statement.execute(AbstractJdbc2Statement.java:50)
at org.postgresql.jdbc1.AbstractJdbc1Statement.executeQuery(AbstractJdbc1Statement.java:233)
at psoft.hsphere.report.adv.DomainSearchReport.init(DomainSearchReport.java:80)
at psoft.hsphere.report.AdvReport.exec(AdvReport.java:104)
at freemarker.template.expression.MethodCall.getAsTemplateModel(Unknown Source)
at freemarker.template.instruction.AssignInstruction.process(Unknown Source)
at freemarker.template.compiler.TemplateArrayList.process(Unknown Source)
at freemarker.template.instruction.IfInstruction.process(Unknown Source)
at freemarker.template.compiler.TemplateArrayList.process(Unknown Source)
at freemarker.template.Template.process(Template.java:287)
at freemarker.template.instruction.IncludeInstruction.process(Unknown Source)
at freemarker.template.compiler.TemplateArrayList.process(Unknown Source)
at freemarker.template.Template.process(Template.java:234)
at freemarker.template.Template.process(Template.java:255)
at psoft.hsphere.CP.service(CP.java:896)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:802)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:252)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173)
at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:213)
at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:178)
at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:126)
at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:105)
at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:107)
at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:148)
at org.apache.jk.server.JkCoyoteHandler.invoke(JkCoyoteHandler.java:199)
at org.apache.jk.common.HandlerRequest.invoke(HandlerRequest.java:282)
at org.apache.jk.common.ChannelSocket.invoke(ChannelSocket.java:754)
at org.apache.jk.common.ChannelSocket.processConnection(ChannelSocket.java:684)
at org.apache.jk.common.ChannelSocket$SocketConnection.runIt(ChannelSocket.java:876)
at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:684)
at java.lang.Thread.run(Thread.java:595)
End of Stack Trace[/I]

2

checking on it, can duplicate

3

all fixed now with cp restart :slight_smile:

4

Thanks Stephen… You got to it be for my ticket or LiveChat even responded.

Thanks Again! :smiley:

5

every control panel on all my accoutns are just hanging and going absolutly no where, what is going on???

6

I’m using CP no problem CL1 and CL2 :slight_smile:
ok now giving a temporary unavailable error, I used it less than 5 min ago for a search just fine.

7

i just got the error now after hanging for about 10min

H-SPHEREError 503: Service Temporally Unavailable
You are trying to log into H-Sphere Control Panel which is currently not available. Probably, H-Sphere failed or is down for maintenance.

In 1 minute this page will be automatically refreshed. Or, you may refresh your browser manually and try again to enter the page. If your next attempts fail, please contact your hosting provider.

8

Kawal is working on it!

9

btw its all good now.