CP server down

Customer Support H-Sphere Reseller Hosting
1

Hi,

I cannot access my cp, server not available error.

I cannot ping the server.

Submitted in ticket number 4570.

Thanks,
Luke.

2

I saw your ticket and the control panel is opening fine for me. Can you ping it?

3

Hi,

It says it cannot find the host, check the name and try again.

Thanks,
Luke.

4

Hi,

It’s all better now.

Thanks,
Luke.

5

Hi,

It’s not working again.

The URL is http://cp.r0ck1t.com:8080/ and it has cannot find server error again.

I cannot ping the server, it says Cannot find host, please check the name and try again.

The URL that was suggested in my ticket gives the same error.

This is annoying to say the least. I have updated the ticket with this information.

Thanks,
Luke.

6

Its up and working absolutely fine
I checked both DNS servers and the A records and fine there.

You still cannot access it?

7

No, I can’t.

8

I still can’t access it, perhaps tomorrow it will work.

9

I checked from two ISPs and also from www.amegaproxy.com
When you ping your CP, do you get an IP or simply it returns “cannot find host”?