CP Very Slow

Customer Support H-Sphere Reseller Hosting
1

Hello,

I am experiencing very slow response or no response from some of my sub CP accounts. This happens sometimes at night but I don’t recall it being this slow during the day. Pages won’t even load and I need to add a FTP sub account. Is this a known issue right now?

Thanks!

2

FTP access is also very, very slow. It a minute or more just to connect via FTP right now and uploading files takes longer than normal.

3

Just got the following after 5 minutes trying to load the a page on the CP:

The webpage at XXXX might be temporarily down or it may have moved permanently to a new web address.

Error 7 (net::ERR_TIMED_OUT): The operation timed out.

4

I just loaded up a users FTP user page on both clusters, so it is not clusterwide. We’ve seen a couple times recently of a database cache problem cause this, on cluster1.

I’d recommend a ticket to check it.