Hi all,
One of my customers with a domain on a Windows-plan wants to create a new account with me on a Unix-plan.
They want to use a subdomain on their Windows-plan-account as the domainname of the new Unix-plan account.
They signed up, but when I click on create (in moderation menus) it says “Failed to add account xxx Zone xxx.yyy.zz has been taken”
My question is can I create a new account using a 3rdlevel domain of my service-account, and ask support to add the subdomain of my customer manually to the Unix-plan as an alias?
you will have to add it using 3rd level of service domain, because 3rd level of client doesn’t work. another option without our input would be dedicated IP and in the windows plan, custom A record for subdomain to the IP.
Hi Stephen,
Thanks for the reply.
I created now an account using 3rdlevel domain of service-account. Dedicated IP in Windows plan is not needed by me, so i prefer to keep it shared.
I created an external DNS for the customer-domain, and hope that helps.
Can jodo add a ‘Server Alias’ to a unix account? (probably directly in configfile?)
See example below.
That’s very very sad to hear. Changing the configfile and put it to readonly (or change ownership so that hSphere cannot overwrite it) is not a bypass you can use?