Delete Payment Interval

Customer Support H-Sphere Reseller Hosting
1

Is it possible to delete a payment interval for a plan?

Found this
http://jodohost.com/reseller/html/plan_settings.html

and this
http://jodohost.com/reseller/html/billing_periods.html#create

but nothing on how to delete an interval from a plan.

(oh, and I don’t have anyone signed up for the interval I want to delete) :slight_smile:

Any ideas?
Thanks!

2

You can’t delete any billing period, Hsphere doesn’t allow this. However what you can do is..

“In H-Sphere billing periods cannot be deleted, but you can change their duration. For instance, if you decide you don’t need your yearly billing period, you can change its duration to two months. Warning: Don’t change the duration of a billing period if it has live accounts, as this will mess up billing for them. Instead you can create an identical plan with the same set of resources but different billing periods and move accounts to this plan. Once you know you have no accounts under this billing period, you can safely change its duration”

Thank you.

3

Thanks Ravi!