Digital Certificate question

Customer Support Customer Only Discussion
1

A customer of mine is switching from using Paypal to using First Data Global for credit cards. He sent me the following question:

Do you know if your hosting service requires a Digital Certificate … here’s what First Data Global is telling me … I never had one for PayPal. What do yer think?

Your Digital Certificate

In order for you to begin accepting credit card payments, your ISP may require a
digital certificate to complete the setup of your store. This certificate should
be saved as a file on your Web server with a .pem extension.

To download your digital certificate, please use the Global Gateway Virtual
Terminal.

The email mentions ISP so that is throwing me off… and I haven’t had to do this with anyone so I am looking for some feedback here.

Thanks in advance for your time.

2

This may be so that the communications back to their servers work, this should work auto for any trusted cert and I’d imagine they are running a trusted certificate authority certificate so should be no issue :slight_smile:

3

Thanks, that is what I was thinking, but wasn’t completely certain.