DNS with Multiple A records

Customer Support H-Sphere Reseller Hosting
1

I have a client who manages their own DNS. When I check dnsstuff for their A record, I find two A records for their domain, both leading to different IP addresses.

Is this proper to have to different IP addresses on two A records?

Their site loads incredibly slow sometimes, and I wonder if it is because of apparent conflicting A records?

Anybody know if it is okay to have these two different A records?

2

no the A records need to match, it is has two i’d recommend first checking the DNS control panel and making sure it does not have both a custom and a built in A record.

if it does not send in a ticket for a DNS rebuild and it will fix this right up.

3

Thanks Stephen

I’ll let the client know. They manage their DNS through their registrar, not here at Jodo, so they need to fix it themselves.