Ejy-27143-774

Hello,

I am having an ongoing problem with tech support. If the issue is not resolved in the first response. I never get a response to a followup. As is the case in the aforementioned ticket. Can someone please followup with this one?

we are checking it and update you on ticket as soon as possible.

We have installed required perl package, If you still see any issue, please update us via ticket.