I noticed that in a clients CP, that only I access, that several alias accounts have dropped their alias setting status to an account of name only with no function. Has anyone else seen this happen??(
Further, I am unable to change the account back to a functional alias account!
Never heard or seen this, have you submitted a ticket?
Ticket JVZ-26916-301
After trying again, I was able to change one of the affected accounts back to a working a alias.
We will still take a look, have not seen this happen before.
While the issue has been closed on the support ticket system, my hope is that I can still get some kind of response as to why this happened at all.