Error in billing, i pay and are suspended ????

Hi, my domains are suspended , and i pay the first of month directly, because i never receive the announce. I was in touch with billing and sales… here is my transaction id in paypal, for the [email protected] paypal address

I have my more susceptible customer with you ( breezeware ) and i go lost him if this is not fixed ASAP.


Transaction Details

Payment Sent (ID #5MX60546CK020683W)

Original Transaction

Date Type Status Details Amount
May 1, 2006 Payment To JodoHost Completed … -$21.00 USD

Related Transaction
Date Type Status Details Amount
May 1, 2006 Charge From Credit Card Completed Details $21.00 USD


Business Name:
JodoHost
Email:
[email protected]


Business Contact Information

Customer Service Email: [email protected]
Customer Service Phone: +91 1141629431


Total Amount:
-$21.00 USD


Date:
May 1, 2006
Time:
20:31:01 PDT
Status:
Completed


Subject:
Reseller payment
Note:
Darakann , lobogris.net
Shipping Address:

No Address Provided


Funding Type:
Credit Card
Funding Source:
$21.00 USD - Visa Card XXXX-XXXX-XXXX-9419

This credit card transaction will appear on your bill as “PAYPAL *JODOHOST”.



Have a problem? To contact your seller about this transaction, open a dispute in the Resolution Center..


Paypal payments are credited to your account automatically. For this reason Billing Department do not double check if the payment is credited in your account or not.

If you make paypal payment manually (paypal @ jodohost.com). Then you must inform Billing that you have made payment and for what purpoase(hosting account/domain etc.) otherwise it will not get credit.

Billing Department has sorted out your issue on LiveChat and your account resumed.

Yes thank you.