Error retrieving mail on primary domain

Customer Support Email Support
1

Hi,

I keep getting the following error when Outlook tries to retrieve email from my account:

Task ‘mail.sharedhorizons.net (2) - Receiving’ reported error (0x80042108) : ‘Outlook is unable to connect to your incoming (POP3) e-mail server. If you continue to receive this message, contact your server administrator or Internet service provider (ISP).’

This happens every so often, maybe once a week. Is there something that I can do to prevent this from happening?

Thanks,
Mark

2

Hello…

I’m facing the same problem..coz just now my client make a complaint regarding email problem [cannot send a receive email from POP3].

Please solve it our as soon as possible.

Thanks.. :frowning:

3

Same troubles here as well! Any ETA?

4

The issue has been resolved. Details here:
http://support.jodohost.com/showthread.php?p=13329#post13329

5

I am getting these errors again. Cannot receive some (but not all) of my email.

Are there any known issues recieving email through Outlook 2000?

Thanks,
Mark

6

There is no known issue receiving email. Please open a ticket so that support can look into it.

7

ARe you getting any errors that outlook displays? Can you paste them if so. Also, how do you know you are getting some but not all, does it say messages 1 of 6 and you only get 4 or what?

8

I am also getting the same errors every so often. Also i have 2 other customers that has said they also get errors when they download there emails. Ive always put it down to congestion on the Internet or a glitch in the system usually if i click send & receive a couple of times or try later on in the day it will work fine. When or if it happens again i will post the message it shows. :]

The errors i get are from outlook 2003 and it says the server is unreachable but sometimes it will still download a few emails, but sometimes its a complete lemon and wont do a thing.

9

As of late 7/22, no issues. But it’s very inconsistant. I can go a week with no errors then they start for a few hours. Then go away again.

And yes, it does generate an error on some, but not email accounts here with Jodohost.

I didn’t copy the error, so I can’t post it. But it it happens again, I will open a ticket.

Thanks.