Why is everything I receive being marked as spam? On several different accounts, different mail servers, things that were normally fine, are being marked as spam? I don’t understand?
I’ve got the same problem…looks like dspam is assigning everything 20 points. This is on the mail3 server.
example:
Content preview:
Content analysis details: (22.9 points, 7.0 required)
pts rule name description
20 DSPAM_SPAM “dspam marked spam”
0.3 MAILTO_TO_SPAM_ADDR URI: Includes a link to a likely spammer
email
0.0 HTML_MESSAGE BODY: HTML included in message
2.6 HTML_TINY_FONT RAW: body contains 1 or 0-point font
same problem here. customers are ringing.
All, can you please let me know how it has been in past 30 mins.
I’ve just redone some training here.
We also have clients complaining about this. I addressed it with a support ticket a few weeks ago and was told the problem was SPF. I can’t claim expertise in SPF but the answer supplied did not coincide comfortably with my understanding. I however followed the instructions and the problem is not resolved. It’s NOT SPF unless DSPAM is getting it wrong (imho).
I am really happy that SPAM is being addressed pro-actively for all our benefit and I will do what I can from my side to assist (e.g. not using catch-alls and auto responders). But what I find most frustrating, as a reseller, is ‘20 DSPAM_SPAM “dspam marked spam”’ means nothing and totally dis-empowers us to understand what rules are kicking in so that we can trouble-shoot and advise clients.
Surely JodoHost do not wish the additional support burden of us having to email headers for every false-positive for analysis and corrective action?
We’ve experimentally enabled the display of dspam tokens for a few days. They can be seen in message source and are also the factors to decide fate of the message.
The problem seems to still be happening. I am still getting many things that were originally not marked as spam, being marked as spam…
Justin
We need to get this fixed. My clients can’t send to me either and I can’t even get a freaking Approval email from our own domain system from DirectI.
This is still happening… I am really having some major problems with e-mail. Is anyone else still getting nearly everything marked as spam?
do you have your anti-spam action set to “mark as spam”, if yes, can you provide me with your mails incorrectly marked as spam and i’ll handle them asap.