Hello,
I have various clients using Gmail, Exchange, and other externally hosted email services. This generally works quite well after setting up custom MX, CNAME, and TXT records but I’m a little unclear of the recommended setup at Jodo and HSphere. My goal is to make absolutely certain that all email is routed to the new external email service. In the past I have done the following:
[ul]
[li]Setup the MX, CNAME, and any TXT records as recommended by the external email service.[/li][li]Then either delete the Jodo email accounts or disable all Mail Service for the domain in HSphere.[/li][/ul]
Specifically I’m not sure about the following:
[ul]
[li]When using external email services, should I turn off the “Mail Service” in HSphere for the domain?[/li][li]OR, should I remove the email accounts from HSphere and the Built in MX Records?[/li][/ul]
I’ve looked thru some older forum posts but can’t seem to find definitive answers to the above questions. Is there a link to a forum thread or support article that outlines Jodo’s configuration recommendations for using external email services? Maybe we can have a sticky thread for future reference if I forget again? Thanks!
