Global block on domain names for email?

Customer Support H-Sphere Reseller Hosting
1

Hi,

Do you have any domains blacklisted on your servers so that your customers cannot receive email sent from those domains?

I was receiving email from aweber.com before (it’s a company that allows people to use their services to send newsletter emails) but haven’t lately. It’s not showing up on my computer or in webmail. I am subscribed to a number of newsletters and none of them are coming. This just started happening a few days ago and it seems that it doesn’t matter which cluster or domain - none of them can get email from this company.

Thanks for any help.
Mark

2

Hi Mark,
Please create a ticket with approx date/time when email should have been received and headers from any of their past emails.

3

Thanks Tanmaya. I have opened a ticket.

Mark