how do I add .com and .net to a sub domain.

HELP!! how do I add .com and .net to a sub domain.

I have been trying to figure this one out all weekend.
I have a service domain using domain.net and configured an alias for domain.com. So far so good everything worked well.
I added 2 sub domains hosting.domain.net and webdesign.domain.net for the service domain.
Now I can’t figure out how to add the *.com for both of them.

http://hosting.domain.net/index.html – works
http://hosting.domain.com/index.html – Error

Just enter them as you would any alias. Click Domains, click the subdomain, click Add after Domain Aliases.

I did try this and recieved an error on both:
Zone webdesign.domain.com has been taken.
Zone hosting.domain.com has been taken.

Any ideas why?

Try not creating the DNS zones and manually adding the entries afterwards.

Re: HELP!! how do I add .com and .net to a sub domain.

Ok so now I am really confused. I tried your suggestion

Try not creating the DNS zones

and I still got an error on both.
Domain hosting.domain.com has been taken.

Even more interesting. I can ping both of the .com subdomains but I can’t reach any of the websites with .com.
HELP!!

Hi

Submit a ticket and it will be looked into