the IP has been corrected on the server side. Try flushing your DNS and waiting for a few hours if you cant immediately access it
I have been having the exact same problem for the last hour or so - I cannot access the control panel. When I try I get a consistent “page not available” error reported.
It is at least re-assuring that other people are having the same problem. Seems odd though - some people are working okay, others aren’t.
Andrew
Well, it worked for a little while, now it is back to giving the same 404 error. And I never was able to access the phpMyAdmin - something still isn’t right.
Psoft is still working. We will update you as soon as it is fixed completely.
I can now get in to phpMyAdmin. Now it looks like the mail server is down.
Is PSoft helping or making things worse?
Now email works, HSphere and phpMyAdmin are down again. Guess I’ll take the rest of the day off since I can’t get anything done until support and PSoft figure this mess out. Good thing this hasn’t affected my reseller account!
issues is only with shared cp (cp.jodo*****.com). Reseller cp (cp.my*******.biz) was not affected at all.
Still down here. I can’t raise a support ticket because I can’t get to my control panel. I’ve flushed everything this end to no effect. Looks like mail isn’t flowing either.
If I had to hazard a guess I’d say DNS is screwed big time at Jodohost, for the server on which the control panel sits.
It’s been down a few hours now and I am getting very concerned. I just moved my customers to Jodohost this weekend, advising them that the previous host had become very unreliable. Now this with Jodohost.
I presume that the limited number of people who are affected by this problem might be trying to reach the same server. Can the control panel not be accessed on a different server?
Andrew
Andrew, actual problem is IP on which cp is configured and the ip it is resolving with. Taking a cautious approach we asked Psoft to resolve it and investigate the cp configuration.
We will update you all with our findings shortly.
The issue has been fixed, Those who still have problem can contact us through livechat, mail, webmail.
Andrew, Please send me a PM mentioning your domain name or you can also raise a trouble ticket with the required details by using webmail.
It works!!! Thank you.