httpd ownership of files

Customer Support Customer Only Discussion
1

I updated some CMS components on a client’s site using the CMS itself…basically the CMS downloads and installs the new files itself without me needing to FTP the files. Well, that has set the files to be owned by httpd and now nothing seems to be able to read them and the site is essentially offline because of it. Next time I’ll do the FTP method.

Other than opening a ticket, is there a way for me to reset ownership? Or, at least set 777 permissions (attempts via FTP to set perms are failing)? How often does the Jodo script for changing ownership run?

Tim

2

the script runs every 24 hours. 777 permissions (on all) are asking for a hacking, don’t do it! send a ticket and ask for a permissions correction for all files on that domain due to http uploads, they will know what to do :slight_smile:

3

Thanks Stephen. I agree that 777 is bad and not what I want but I want to get my client’s site running again. I’ll submit the ticket.