I want a responds on this ticket A.S.A.P. i WILL NOT WRITE AGAIN. Rs #ajn-47589-403, since my last post no one replied and not taking this serious.
IF I lose my client you lose me…
Your ticket is related to an error which shows sometimes when file is uploaded on server. Neeraj and Praveen worked with you on this. They will be in shortly.
WebD, you have been replied MANY MANY times on this matter, we have tried to duplicate, there are over 4000 rules that must be sorted, I know you are really mad about these rules, but they protect you from other users not updating their software, and they are required.
This client is fit to be tied, and shes has a class Saturday where they have to upload images, and im fixing to lose her. She brought this to my attention Tuesday enough time to sort this out before Saturday.
I know the rules have to be there but it has screwed alot of us up, and wasted time. I spent 3 days trying to figure out why my cart was not working when I tryed to add a product. 3 days to add 1 product. If it worked before I would never think out of the blue changes were made to the rules, I thought it was either me or the cart itself. I finally asked what is wrong as I was giving up on the cart to try another one.
So what is the statis on this ticket now, I hear from support then nothng for hours on end or the next day. I stressed how important this was to have this fixed by Saturday for thier class that they have to upload pictures.
Why does live chat the past 4 days take over a hour to get through. what is going on lately, and you wonder why im so upset. I tell you if this is not fixed by tommorrow i will lost 2 acccounts this lady has with me. 2 annual accounts. I want this fixed NOWWWWWWWWW.
I’m going to look into it in next 10 minutes. Please be patient. Live chat is not meant for resolution of such issues. Tickets got delayed because the support queues are flooded because mail1 issue. Still they are only the right way to get such tasks done.
i’M trying to be patient Tanmaya, Im not happy this week to many problems with emails, and the secruity rules. Cleints are on me like they are on you guys. Thanks for the reply, I should of just emailed you, you have always been there for me.
I just need to attend an urgent maintenance and going to work on this next.
Please respond to your ticket at the earliest.
I just did. Thanks.
Replied. Please test quick, if possible.