Hello,
All my sites on win23 are down. I write here because myticket doesn’t show in cerberus - and my clients are calling me. And I cant go to live chat because I don’t have ticket number /cerberus is a real joke - I cant believe companies are using this / Hope someone from jodo will read this. .html files are working .aspx - not. Probably application pool problem.
Thanks,
ivanrk
Cerberus still not working, no reply to my emails, nobody at live chat - and sites still down. My client that have more than 30 sites with me just tell me - he will leave. Believe me it is not funny.
The sites are online now - but the support tell me - there was no problem. Maybe I and my clients are dreaming? I think just the application pool was restarted - and actually I expect the problem to happen again - but they don’t seems to care.
ivanrk,
You are right the pool probably recycled, mention the domains and techs will note down the pool. We have had live chats going a lot and should have no issues getting on there.
Hi Stephen!
Is it possible to use Dedicated application pool on Hsphere 3.0 at jodo? Actually my client intends to move to discountasp.net - they offer separate pools. Can we offer this - on new cluster?
Best Regards,
ivanrk
We have done this via ticket for years.
So If my client have several sites on win23 we can request these sites to be in separate pool - and if there is a problem /with application pool/ we will know this is code issue with our sites?
Sure, not a problem.
I also just checked on Hsphere 3(cluster 2) we allow the resellers to specify a limited number of dedicated pools.
Your 3 sites are in their own pool now, we can split them apart to identify which of 3 if problems continue.
Thank you Stephen!
Now it will be easier to locate the bad site if a problem occurs.
Do we have to do this through a ticket or is it something we can do again.
One of my bigger clients on win23 has been complaining and I’d love to tell him I’ve done something.
Andy
Yes ticket 
(it is most probable that your client was in the same pool as ivanrk’s, a pool running asp.net 2 pages, and there were only about 15 there, so it was bad code on one of them without a doubt)
Is their any way to tell what App is crashing it. (I want to be sure it’s not mine)
Andy
I am monitoring server from last 2.5 hours and all applications pools are working fine.
I got only one abuse on server. Domain was using avg 70% of CPU. I stopped it and mailed to related client.
Server is working fine but still we are monitoring it.
If a bad site was a resellers client (one of mine) would the reseller also be notified?
Andy
If it is a resellers cleint, ONLY the reseller is notified, the end user must be direct to us for s to notify.