We have a client asking about the various security in place where our servers are hosted, type of datacenter, what the backup process is, etc. Does Jodohost have something listing all of this that we can reference and use?
Security:
The servers are in NAP of the Americas, which is very secure, it is a US DoD grade facility, every person that enters is checked at dual man-traps, then ID verified on the next floor as well.
Backup Geenrators actually run 24/7 and kick in even with the slightest “brownout”
Every person in the datacenter is tracked with multiple cameras(yes, not that there are multiple cameras installs, each PERSON is tracked with them)
No parking around the entire building is a new additional security measure they have made, they are barricading the whole block and any car inside the barricades is towed away almost instantly.
As for backups, batter/power or server? The datacenter has fuel contracts for the generators, and the servers we perform backups every 24-36 hours and retain them as long as possible on our HD based storage backend.