why taking 15min to get someone on live chat, you guys turn one of my accoutns off, I NEED IT ON…
WebD,
When you cancel, it is it gets turned off, such has always been the case and the cancel form states as such:
To continue, please completely fill out your account details and press “Submit”. Cancelling your account, under no circumstances, will relieve you of paying off any dues. Your account will be terminated effective, date of submission of this Form. Refund (if any) will be done as per Money Back Policy - Click upon receipt of your refund request to Billing Dept.
This was another account, that i forgot to pay and it got shut down, no one was around…