Since 5 days, I can not access to anything with jodohost.com and all my domain name hosted on jodohost’s servers. I cannot check mail, etc. Is it normal ? For writing this post, I must use the ip url http://208.101.63.228 .
Here is the information of my reseller account:
reseller login : ntnphost
Anyone can tell me what happening please ? I live in France.
I have even run a reverse trace from a server back to you, without any hiccup.
I’d recommend opening a ticket via a gmail account or otherwise, and sending it to resellersupport (AT@) jodohost.com or helpling (@AT) jodohost.com (you know proper format for it, trying to confuse spam bots) with a tracert back to us.
)
I have used your IP from post here(not the forum one) as the one to ping/trace, but don’t want to post it here as it may be private to you
This is IP based way to browse JH site. If it works, let us know (you can let know here, but ticket is also needing a reply as we can discuss more detail!)