hi guys
i saw you have added some articles in the knowlege base .
i only ave one issue with this one
We have a default 100 email/day on all customer accounts to prevent spamming. If you wish to send more mail, you’ll need to sign a form guaranteeing to us that you will not use your account for unsolicited bulk emailing. Please open a ticket to get details on this form
(554 error article)
this is ok for us , as we use the same method you do for mass mail (we have our own mass mail form)
but if someone submits a ticket to you about this, you dont know where the mass mail form is, also what about the people that use annom support but without the mass mail form.
what maybe a good application is a userbased system (resellers username) with a seperate access pouint where resellers add custom links, or comments on there practises like where our mass mailform is.
and jodohost, and the reseller can view the system.
sort of a knowlege base idea. with details that jodohost may require.
whats peoples views on this.
–edit–
also it would make a faster easier reply. as you wont have to wait for us (resellers) to get back to you or reply to them or search our site.)