We have several websites that are built using Magento. In the last 2 weeks, they have mysteriously started getting errors. We have not been making any changes on these sites and suddenly they are getting 500 errors. I’m just wondering if some default php permissions have change since you updated the servers and allowed php5. Most of our Magento sites are using Magento 1.6.
Has anyone else noticed any issues with their Magento sites recently?
Open a support ticket mentioning any of such Magento website with the steps to replicate the error.We will check and will update you back.
Was this identified as a problem in recent PHP changes or upgrades?
I just noticed a Magento store is down - it seems to be fine until you hit the ‘Proceed to Checkout’ button.
It dies with : “[SIZE=13px][FONT=Helvetica]HTTP Error 500 (Internal Server Error):” [/FONT][/SIZE]
Same issue - haven’t made any changes to this site for some time.
Support ticket fixed the problem - however I don’t know what they did or how they did it.
For anyone else with the issue - I think it may be memory related, which means something in Jodo’s PHP.ini is probably the fix..
You can un-comment out the following line in Magento’s index.php:
and you’ll probably start seeing error messages like:
Fatal error: Allowed memory size of 41943040 bytes exhausted on…
I tried just about every ‘fix’ available on their forums…nothing worked until the Jodo support ticket.
did you by any chance have rlimitmem on in web settings?
I don’t see that set or as an option? Maybe I’m missing it?
The default .htaccess did have: # php_value memory_limit 64M
When I commented this out it did fix a couple of issues, but not the primary one (inability to check out).
This was on web16 / cluster1