Why does mail 3 keep going down? It doesn’t stay down long, but it happens every day. What’s going on with this server?
looks like this time was another 7 minutes. I’m guessing a reboot? Can you let us know why this keeps happening? Even now that’s it supposedly up (according to ipcheck), it’s so slow we can’t even connect to it.
up and down here also..
they said 15 minutes to me 15 minutes ago
hopefully it will be up permantly soon.
My clients started to complain… What’s the problem?
web mail up ..
I also see the same issues that you guys see. This is also causing a huge problem for me as well.
web mail working perfectly for me now.
ya, this is pathetic. I just posted a thread in ‘Email Support’ regarding this. I just checked it and it’s back up (for how long, though, I don’t know).
It really makes me mad that no one responds to the live chat. you just sit there not knowing if anyone will ever respond.
Live Chat is an additional service we provide at times support is too busy.
Mail3 is having occasional accessibility issues.. Yes it was down for 6 minutes today due to excessive load.
We are working on this issue. We will have mail3’s issues permanently resolved over the next week. No emails are getting lost though. It is just temporary connectivity loss
next week?
how can we have mail problems for a whole week!
we loose clients you looe clients its no aceptable..
I agree erik, this is unacceptable.
acceptable downtime is occasional minutes/hours not days/week.
if it’s really a big problem, jodohost needs to do what needs to be done to get it back up. move everything to a new server, fix the connection issue, whatever! no one really cares what the problem is, we (and more importantly, our clients) just need it fixed!
As we speak… A Dual, Dual Core Opeteron is being setup up. And we have a migration planned right away.
This will be transparent. More details will be posted
any update on the server migration or install.
in the middle of the migration will the service be better since the load will no be completly in the current mail3?
What should we expect downtimes slowdowns.
thanks.
Wotach & Erik,
Yash posted about a week, because we can manage this with a maintenance. Now just in favour of our customers it is being migrated to a brand new Dual Dual-Core Opteron Server to avoid any chance of a problem. It was no where mentioned that we are going to keep it down or in problems.
in the middle of the migration will the service be better since the load will no be completly in the current mail3?
Server will be either current mail3 or new mail3, so there is nothig to happen in middle.
For downtime, I’ll be updating you all soon. I’ll be trying to keep it least.
Again, this is not an unmanageable situation, but we are just tryign to give you a permanent solution( for this and related issues) that was already scheduled to come in a bit late.