I was hoping I could bump this ticket here
JH #JQR-86899-293
There have been ongoing problems for a few customers here in australia with mail4 for a week now beginning with hotmail not accepting mail from mail4.
Thanks
I’ve got a new report/complaint about every 3 hours now relevant to unable to connect to mail servers and now spf failure for records conytaining ptr: goh*****e.com
Tickets lodged last night still not answered(for me thats 24 hours ago) and appending new issues to an existing ticket are also remaining unacknowledged or replied to including one lodged 8 hours prior then me having to chase it up through chat with no.
so is the ticket system having issues again? and I really need to have someone sort this if it is indeed a problem at jodos end because my customers aren’t to impressed.
The server is up, but is being eaten alive by spam and virus mails from my understanding, this is making is slow to reply at times. We are working on it, I am in fact working on a couple new servers here in the datacenter today and if it means throwing loads of CPU at the problem, we can do that.
customers also having similar issues on mail3.namely login popups appearing when connecting to the mail server, even when using correct login information.
Thanx stephen, I feel more confident now that you’re onto it.