mail timing out

Customer Support Server/Network Issues
1

i’m getting errors on send/receive of all my JH mails - says its timing out (and its already at the longest extreme).

whats up?

2

I am getting the same thing.

Adam

3

I get the same thing with Outlook. I can get in via webmail, however…

4

Same here! ;(

5

I can’t access my mail server also…When is this going to be resolved???..
X(

6

Same here…

7

Did someone put in a ticket?

8

Please Try checking your mails through WEBmail as some slow performance is being reported for outlook and oher mail clients.
We are working on the problem and will resolve it soon

9

Can’t send email via WebMail, either.

10

Please send a ticket with the domain name and mail account if you face any problem with web mail as it is working prpperly.

11

There is some IP issue here, we are working on it.

12

There is alot of UDP traffic coming in that seems to be causing this issue. We are working on it.

The mail server itself is absolutely fine

13

I’m do not want to read my mail through the Web mail…I’m trying to access it through Outlook Express as I alway do…I keep getting a server time out issue…What’s not working?..

Dave :frowning:

14

Level3 was suppose to configure rDNS on our mail server IP. They have messed that up totally. There is also is a UDP traffic flood.

We are talking with Level3 and are working on this issue. Should have it resolved shortly

15

Fixed

16

Really really mad at Level3
The reason for this issue is they totally messed up our rDNS records which now has been fixed:

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