mail 8 get very very bad response time (like yesterday) and webmail doesn’t work in mail8.
Horde get this error:
502 Bad Gateway
Perhaps is the IP, but its the IP that you page is redirecting to:
http://64.187.103.185/horde/
backup is in progress for this mail server. Will check this as soon as backup is done, as that may be a possible cause.
is not a backup issue. This issue in from 24 hours ago. Please, read this ticket: RS #DFP-47096-288
It is indeed a backup related issue. There is a full new backup copy being done which does take a huge amount of time, and this server is having slow network speed at the moment that will be addressed in next 24 hours. The two issues combined is causing slow response.
backup take more that previous 24 hours and 24 hours from now? 48 hours?
and why Horde is getting errors ?
I need to delete an email with a file attached of 17 MB because it is blocking the emails received after it.
From outlook I can not (I get timeout), from horde doesn’t work, and from DWmail when I try to delete it I get this errror:
504 Gateway Time-out
how can do that?
mail8 is getting timeout always from outlook.
what is your public IP?
same issue for us also.
same issue for my client’s on mail8 server.
I open a ticket (HXY-57124-893) with no reply (yet)…
?(
We are aware of it. While we have the backups stopped, the switch issue is still to be resolved.
it doesn’t depend on client IP
when will be fixed mail8 ? Now it is for 30 hours issue
I really am sorry for the delay. It is ‘not’ being migrated or anything.
Just did a change that may have helped. Please check?
the issue is more or less the same. Download 1 email with 1MB attached take 3-5 minutes
Ok. Let me get tested with attachment. A tech tested with 11 emails sent/received, they were fine.
The issue is mainly with attachment > 1 MB
something new about it?
Please ask your client to use webmail while we work on it.
This has been fixed for almost 3 hours now. Please report if any issue is noticed.