ATTENTION: Manish Srivastava (you’ve helped me in the past when submitting a ticket doen’t get the issue resolved). Reference #DEN-90573-269
My client has been experiencing frequent email outages due to mail9.m****here.biz issues ever since I created the account on 9/30/08.
I’ve submitted ticket #DEN-90573-269 on this issue on 10/8/08 when I realized that this problem was a recurring issue.
Outages are now occuring more frequently…email stopped working three days in a row (10/15, 10/16 & 10/17) and I’ve posted followup replies to the ticket each time.
I’ve asked to have my client’s email moved to new email server as the client
is absolutely fet up with these outages. HOWEVER, my requests have been completely ignored and the outages continue. The responses I get from support are that the server has been fixed * “Hopefully, this will not happen again”. THAT’S UNACCEPTABLE AS IT DOES KEEP HAPPENING.
I need this issue escalated ASAP as my client will not tolerate another outage.