Hi I have a client who cannot receive email today … if I ping their mail.domain.com it times out and if I ping mail9.m****here.biz it times out? I have raised a ticket but thought Iw ould post here as wll in case anyone else is having an issue.
I have customers on this server too complaining their email is down.
Please give us an ETA to resolution.
Kind thanks
any tech staff got any ideas?
all is now working…
Mail9 was not responding. We reboot it to fix.
Hopefully, this will not happen again.
I have the same person on Mail9 unable to send emails today … I have attached a copy of their errors below:
http://iostudios.co.uk/Images/screen3.jpg
http://iostudios.co.uk/Images/screen2.jpg
This has been affecting them and a number of my other clients sending to any eamil addresses
I can see there was not such issue. Have you tried to change the port 25 to 587 port. Sometimes ISP blocks this port.
well there was such issue as you can see from the screen shots … I haven ot tried changing the port.