Sorry for this repost but there’s been no admin response both through [email protected] and at http://support.jodohost.com/showthread.php?t=5526
There is still a massive delay in the contact forms on customer websites.
In some cases messages submitted by contact forms on websites are delayed by over 36 hours.
I hope for one nobody looses important contact forms/orders and secondly have this matter resolved quickly.
I believe Tanmaya just replied to your ticket with some tests and a different method of envoking the email program.
Also, Tanmaya just told me that he has shut down two accounts on web3 that were caught spamming, their emails have been cleared from the queue and this also helps.
[QUOTE=Stephen]
I believe Tanmaya just replied to your ticket…
[/QUOTE]
Haven’t received nothing yet.
There were two on this issue, what is your ticket number?
[QUOTE=Stephen]
There were two on this issue, what is your ticket number?
[/QUOTE]
You should have details through PM
Got it, and already given to Tanmaya
My contact forms are working fine
Still havent received messages backed up from at least 2-3 days.
And now we have site downtime so I cant even test if forms are working!
OK back on now, just tested out the contact forms and they are still not coming through.
Tanmaya was the last person I heard from (over 7hrs ago) regarding this matter.
Can someone please take a look at my ticket responses…
enforcer, let me assure you we are looking into the same
[QUOTE=Yash]
enforcer, let me assure you we are looking into the same
[/QUOTE]
Ok thanks Yash.
Any updates on the situation?
Can you test your contact form now?
[QUOTE=tanmaya]
Can you test your contact form now?
[/QUOTE]
Contact forms are working now.
I have sent you an email with regards to backed up messages.
Please reply to the ticket when possible.
Thanks for your help!