how freaking long are you going to take to get back to me again ticket been open for over 6 hours with this freaking merge and issues agian.
IM SICK AND SICK AND SICK AND TIRED OF BEING IGNORED AND TICKETS BEING OPEN WITN NO RESPONDS FOR DAYS AND WEEKS.
HOW MANY MORE CLIENTS ARE YOU GOING TO TAKE FROM ME HUHHHHHHHHHHHHHHHHH HOW MANY MORE???
YOU GUYS ARE SOMETHING ELSE. i HAVE PUT A CALL TO MY LEGAL DEPARTMENT MAYBE THEY CAN GET ANSWERS FROM YOU.. NOT PLAYING THESE GAMES.
PHONES START RINGING AT 530AM THIS MORNING FROM CLIENTS
AND NOW A LADY FORM 6 HORUS AGO I CANT EVEN FIX HER DAMN PROBELM BECAUSE YOU WONT ANSWER ME..
PRETTY SAD AND WHAT A DISGRACE YOU GUYS HAVE BECOME…
Pretty sad your techs have time to read my post that i see whos online, but you can’t answer my tickets and ignore me on live chat for over 45min.
Its ok all this is being screen shot and documented..
WebD,
You provide no reference here, or anywhere, you rant and rave like tihs here here on tickets, make threats all the time.
You have 30 days to find another host and move out, we have taken abuse from you for a very long time. We go above and beyond for you for years now, helping with code, helping with every manner of client side issues, and all we get is this. There are other clients as well, and all are being helped.
No one wants to help you, I don’t want to help you, you send me nasty PMs all the time, you know where they go now? they get read but rarely have any detail at all, just a “YOU bETTER DO THIS NOW NOW NOW” no details no info, just screaming.
Can I act on such? nope. will I go search for hours and find what you are talking about when i am already working 20+ hours a day? no I don’t have the time for it.
You’ve been given escalation address, and sent one thing there. you prefer to come rant publicly and in my PM box which I don’t even check as often.
You are making requests for root access to CP server and CPDB, you should realize this is a NO, you aren’t going to get that, no way, no how.
furthermore what is being requested at times simply doesn’t exist.
STEHPEN DAYS WEEKS YOU TAKE TO GET MY TICKETS ANSWERED YOU HAVE DESTROYED MY BUSINESS YOU GUYS DONT CARE. YOU KNOW HOW MANY ACCOUTNS I DELETED THE PAST 2 WEEKS???
you guys didnot plan this merge right you have cost me so much money and lost clients do you want to see the emials, voice mails and treats from my clients huhhhhhhhhhhhhhhhhhhhhhh??? DO YOU???
I NEVER THREATEN YOU I SAID IM CALLING MY LEGAL DEAPARTMENT TO GET ANSWEWRS SINCE YOU CONTINUE TO IGNORE ME.
GOT A DAMN LADY CANT EVEN WORK ON HER SITE TODAY SINCE 6AM THIS MORNING AND I CANT EVEN GET A HOLD OF YOU.
SAME STORY THE LAST 2 MONTHS WITH YOU GUYS.
SO DONT THREANTEN ME FOR 30 DAYS, I ALREADY STARTED LOOKING FOR SOMEWHERE ELSE TO GO.
I SHO0UDL SEND YOU DOCUEMNTATION HOW MUCH YOU HAVE COST ME MAYBE THEN YOU WILL KNOW WHY IM SO PISSED OFF ALL THE DAMN TIME.. BUT YOU GUYS COULD CARE LESS…
AND SOMETHING ELSE YOU HAVE WORKED WITH ME FOR YEARS AND KNOW WHEN IM IGNORED YES I GET PISSED OFF ESPICALLY THIS TIME WHEN THINGS ARE ALL SCREWED UP WITH YOU GUYS,
EVEN A ANSWER ON A TICKER OR SOMETHING (6 HOURS UNACCEPTABLE) WHEN YOU ALREADY KNOW HOW MANY CUSTOMERS i HAVE LOST.. THIS IS WHAT PISSED ME OFF. CANT EVEN ANSWER ME ON LIVE CHAT.
YOU GUYS ARE PUSHING MY BUTTONS AND JUST POINTED OUT YOURSELF YOUR IGNORING ME. WHAT THE HECK DO YOU THINK IM NOT GOING NOT HIT THE ROOF IN FRUSTRATION AND GETTING ANGRY, DO YOU THKNK I CAN LOSE ANYMORE BUSUINESS DO YOU???
CANT EVEN RESPOND TO ME!!! EVERY MONDAY LAST 3 WEEKS IM ARUGING WITH MY CLIENTS FOR PROBLEMS AFTER PROBLMES…
The problems have many times not even been us, I am not going to continue this. you are not ignored, your tickets will be addressed. We will also be helping you to move away.
You have a habit of this for years now, you act as if it is something new, anytime something even minor goes wrong you go hyperventilating and having a panic attack (your own words)
Just CALM DOWN. You get no where with all this. you still have no reference, so WHY SHOULD I not ignore it? You provide no info, just screams. I am trying and have been trying to get you via PM for weeks, to be rational and explain things, not demand things, argue (your own words again) with techs to check servers that no longer exist, that we go out of the way to help on. that we repeatedly have done for years. It’s fine you want us to do all, but if you want us to do it all it takes some time. There have been times that its been as simple as a directory index at fault here.
Even two more posts you added no useful info. nadda. What are we supposed to do exactly? I am done with this topic if you reply again with anything but ticket IDs and info to reference. I have 5 more servers to build today and it will be done, I can not let this distract me, but if you bring a real issue and reference of it to the table I’ll have it checked and always have.
Well since we found the ticket that had a very bad subject…the resolution and solution was simple.
you had uploaded the files exactly at the time migration was going, to the old server, and then the new one were visiting so it was a 404 error. This was all over something very small that would have self resolved if uploaded even 30 minutes later.
We can’t put any IP redirects in place when the exact time the migration is happening as it has to run scripts on the new server and leave the old alone, then once done only can it be set to redirect.
the pages other than this one uploaded page were all working well and very fast, and the issue overall was very minor, was it really worth all this? We are working a lot of tickets as normal when we process migrations and we do get to them but there is an increased time that it takes.