I’m curiious to know if anyone knows for sure if jodohost changed ColdFusion datasources to point at the IP address for MSSQL1 as they asked us to do earlier today?
Also, I haven’t heard since then – does anyone know if the process is finished and if everything should be up and running correctly now?
[QUOTE=thetreefrog]
I’m curiious to know if anyone knows for sure if jodohost changed ColdFusion datasources to point at the IP address for MSSQL1 as they asked us to do earlier today?
Also, I haven’t heard since then – does anyone know if the process is finished and if everything should be up and running correctly now?
[/QUOTE]
While creating DSN’s the hostname MSSQL1.jodoshared.com is used and it is already resolving to the correct (new) IP now. The process was completed a few hours back and everything is up now.
Thanks Rajneesh. Basically, I was trying to figure out whether ther was any time between the old server going down and the new server being up that data may have been lost so I could alert my client.
Unfortunately, the connection between ColdFusion on win2 and mssq1 has been messed up since about 9:30 last night so the entire (database-driven) site is dead in the water. I’m having enough trouble trying to placate the client as it is without telling him data he entered yesterday may or may not be available. X(
If your client submits a ticket, it arrives in your support center, not JodoHost’s. Log into the control panel with the login/password you created when you signed up, and submit a ticket from there, or JodoHost will never get to see it (unless they go browsing the database).
thetreefrog here… I don’t know my password offhand and don’t have it saved on this computer so I re-registered. FYI, the function where you’re supposed to be able to request your password be mailed to you doesn’t work. I’ve tried each of the past two nights now. So now I’m peskypup.
Anyway, thanks for your suggestion subspace. I’m not a reseller. My client doesn’t contact me via a control panel, he contacts me via irrate emails and phone calls demanding to know why his web site has been inaccessable for about 23 of the past 24 hours. I logged into his jodohost account with his username and password and have been going back and forth with support for the better part of 24 hours now. Everything was working for all of about a half hour an hour ago, now the connection between coldfusion and SQL server is down. Again. ;(
If you read further through the trouble ticket, I explained that after I saw that error (the one you posted above), when I reloaded the page, or accessed any other page that queries the DB, I get the original error again:
If it’ll fix the problem, I’ll do (just about ) anything!
Win6 is brand new, isn’t it? Has it been fully tested? In other words, do I need to worry about any start-up bugs that might result in further downtime?