msxml3.dll error

Customer Support Customer Only Discussion
1

This error has been continually popping up on Win23 lately; reported on ticket #GQT-82631-169:

[CODE]msxml3.dll error ‘80072efd’

A connection with the server could not be established

/LM/W3SVC/378/ROOT/global.asa, line 63[/CODE]

This is the 3rd time it’s happened (the 2nd time, it was reported by the customer, but resolved before I could post a ticket) in as many days; the customer is not a happy camper. According to my preliminary research, this may be an internal network communications issue.

Anything that can be done to prevent recurrence of this issue would be greatly appreciated.

2

I’ve fixed it and will keep an eye on it.

3

Thanks, Stephen. Appreciate the attention to this.

4

It is a code matter, getting hacked with some uploaders. I have logs of it.

check the FTP root folder for a new folder I made, and copied all the bad files over there, removing form live. Add to that, upload is not restricted to certain file types only, so it allows upload of asp/asp.net files.