Hi all,
This is my first post. Forgive me if it’s in the wrong place.
My Experience this last week…
[B]http://www.web-hosting.uk.com/[/B]
This was my original host - they had let me down several times. Our website had gone down at least 3-4 times over a period of three weeks. Their server had stopped responding to .asp requests which meant our site was unable to function as it is entirely ASP driven. I have sent several messages to their support, but I am still awaiting a response from them…
Also, it’s not as if the site was down for short periods at a time, the down-time was on weekends and lasted most of the day. Most of our business comes in on the weekend…not good.
[B]IONOS UK » Websites. Domains. Cloud.
I decided to change to a more reliable ‘expensive’ host - 1and1.co.uk. Unfortunately, my nightmares continued. In
desperation, I signed up for their MS Business package (?10 p/m or, approx $20p/m). No SQL, no imaging components…
The File Manager in their control panel went ‘wrong’ (i.e. it’s was not working at all). All directories and files are read-only by default - I was able to view/browse my site, but unable to to have anybody place an order due to the fact the database was read-only. Without the CP filemanager I was unable to change this. I contaced their support, I am still awaiting their reply.
They don’t allow parent paths, which meant a lot of code re-writing - and quickly too!. I submitted a request to them to enable parent paths on my site - I am still awaiting their response…
The only email they have responded to fairly quickly is one requesting my account be cancelled…
[B]http://www.jodohost.com/[/B]
Signed up via PayPal - Account was active within a few hours. Received multiple communications from them. As a bonus, I had been assigned a ‘stopgap’ domain. This meant I could forward requests from my current host to this domain until DNS propagation had occurred. My site was up and running shortly after my account was active! I needed shared SSL, submitted a ticked for a static IP - Jodohost responded. My site is now fully functional - with SSL, Mail, etc.. DNS propagation has now occured so my own domain is up and running.
So far a good experience - all for $6.95 m/o with support?? Can’t complain - this is value. I realise some of you may have experienced problem with Jodohost - but at least they’re talking to us…
So a big ‘Thank You’ goes out to Jodohost… Hope it all stays good…