Negative credit a client?

Customer Support H-Sphere Reseller Hosting
1

I accidently credited a client with too much money, but I can’t seem to figure out how to credit them back a amount (reduce the credit). Anyone help?

2

Do a one time service debit as a correction and in the notes put the info for why.

3

Thanks for the reply Stephen, but how do I do a one time service debit?