New Dedicated IP

manopb · October 17, 2005, 5:29pm

Hi,

I switched a new client account to a dedicated IP, one was assigned, but I can not ping it or due a tracert. Please see ticket # NPQ-70846-610

This IP seems to have some history:
Can I just get a different IP assigned to this account that is clear, if that is the problem? ?(

Thanks

Stephen · October 17, 2005, 5:31pm

manopb, we just got some new IPs from ARIN, and they are not routing, we are working on the issue

Stephen · October 17, 2005, 5:37pm

Wow, that IP is bad, ARIN gave us an IP on spam lists

We will work on that.

manopb · October 17, 2005, 6:54pm

[QUOTE=Stephen]
Wow, that IP is bad, ARIN gave us an IP on spam lists

We will work on that.
[/QUOTE]

Stephen,

Thanks for following through!!

manopb · October 17, 2005, 7:04pm

Would it be better at this time to go back to a shared IP, wait, then switch back to dedicated a little later?

Stephen · October 17, 2005, 7:18pm

Yes, we are waiting on the routes to pick up again at this time.

manopb · October 18, 2005, 1:38pm

What is a reasonalble time frame to expect clear IPs to be available?

Yash · October 18, 2005, 2:22pm

it should be working. Please PM me your IP.

manopb · October 18, 2005, 3:21pm

[QUOTE=Yash]
it should be working. Please PM me your IP.
[/QUOTE]

Yash, your PM box is full.

Stephen · October 18, 2005, 3:27pm

Mano, still the same IP?

manopb · October 18, 2005, 4:09pm

No, I switched back to shared until this was cleared up so that the site was accessable. I’m waiting for the OK to get a clear IP.

Stephen · October 18, 2005, 5:17pm

We are working with ARIN to see if they will assign us a range that is not already listed on every spam list known to man. This is not a result of anything here, just what ARIN assigned to us.