New hosting packages -grandfathered in

Customer Support H-Sphere Shared Hosting
1

With these new hosting packages, will currently clients be fathered into the new packages?

Example, my client is on a windows server with 5gb bandwidth a month.

Will get get moved to the 10 gig?

Thanks,
Bryan

2

Of course, its pretty clear in the email

For existing customers, it will apply from billing term renewal

3

[QUOTE=Yash]
Of course, its pretty clear in the email

[/QUOTE]

I’m sorry but I lost this e-mail, could you please post the instruction in this forum? Thanks!

4

there wasnt any instructions in the email, the only part thats different to the announcement post is this:

Please note that if you are an existing customer, your control panel will only be updated with the new resources on the start of your next billing term.

5

[QUOTE=Scotty_32]
there wasnt any instructions in the email, the only part thats different to the announcement post is this:
[/QUOTE]

Yes, that is correct. However we will manually adjust any additional charges effective annoucment date for our existing customer provided within the new limits.

6

Wonder if this ever was applied. Mine is still within the old limits.

Thanks.

7

You can send a mail at billing @ jodohost.com. We will update your account resources rightaway.

Thankyou.