Hello,
Im posting a new reply to a TT (#BCN-37657-323) but it´s NOT registering at Ceberus Helpdesk.
I have sent it via e-mail, and also tried to post directly on Helpdesk, but neither of them showed up.
It has been about 20 to 30 minutes now.
Any issues?
Thanks
The issue above was fixed at some point during the that day (14-Nov)
Now it´s happnening again on my end.
Over one hour ago, I posted at Ceberus… but it was NOT registered.
Then, I sent an e-mail (Subject: delete directory)… but it was NOT registered either.
Is anybody experiencing the same?
Jodo… do we have an issue at the moment?
Please, give us a word.
Thank you
Deepak is checking this out in detail
I submitted a ticket two times but it does not come up … no email as well …
It was related to the dspam3 issue. We are working on completely isolating jodohost’s email services and helpdesk from other servers in coming days.