i am sending emails to the resellersupport email - but havent received any auto responders (with the ticked ID) for the emails i sent over the last day or so.
how do i know the emails are getting through?
thanks
Are you getting any bounce message while sending email to resellersupport email ID ? Make sure you are using correct email address.
I have just tested and receive ticket ID instantly.
no bounce messages
sent as i always do - its in outlooks’ memory
i just got a reply (not auto responder) on one of the tickets ([RS #AOP-55088-617]) hoping the others made it through too - can you check using the same sender email?
just got all the responders - thanks