No email for 4 hours!!

Customer Support Email Support
1

What’s going on with the mail server? I haven’t recieved an email in over 4 hours! This is ridiculous!!!

2

No problems and no delays here… I assumed you tried sending yourself a test email from both inside and outside the JH network to test.

3

I’m having a similar problem. Nothing since 2:30pm EDT.

-Jim

4

Just a little more detail. Neiter I nor any of the other emails on my account are recieving email. I seem to be able to send without a problem.

-Jim

5

Which of the mail servers do you have a problem with?

6

I honestly have no idea. I access my mailbox using mail.mydomain.com.

Regards,

-Jim

7

I have tested all mail servers with no issue. I really need to know some domain or address to check, you can send me a private message.

8

Things seem to be dribbling in now. I will send a PM with the details.

As an aside, I tried twice to open a ticket an It never showed up in the ticket history list.

Regards,

-Jim

9

There was an issue with the local to local and remote to local queue caused by a spammer sending a very large amount of email. You will be getting all email in the next 30-45 min.

10

Mail 1 is has been messed up today, got 2 complaints, over 2 hours lag time on getting mail…

11

there is no issue now. (and has not been since about 45 min to an hour from your post)

12

Yup, it seems to be working now. Thanks for the help.