Hoping that Stephen might see this soon…
No response on VPS support ticket #GPQ-Qxrw2-831, no response on live chat either. Critical busy time on the site affected. Have restarted IIS, restarted server. Immediate assistance required.
I was working on this ticket (and responded there) but wasn’t signed into the desk.
Chat should have answered, I will check with them on that.
This issue is very odd and taking a long time to resolve, but being worked on 100%.
Thanks, Stephen. I appreciate your quick work in resolving the issue. The post here was meant as a heads up due to urgency and initial lack of response. Akshay replied RE the chat issues in another thread.