Outlook 365 Desktop can't connect to the SMTP server

Customer Support Email Support
1

Hi folks,

I am trying to setup Outlook as the client for my new email in a domain I jut purchased and hosted with Jodohost.
Settings:

I’ve tried with SMTP authentication and without it.

The account test can authenticate with the server but it cannot connect to the SMTP server.

Any ideas?

Thank you!

2

Your ISP is blocking port 25, it is very very common, use port 587 instead.

1 Like
3

You nailed it!

Thank you!