paying $175 for 1.5 GB disk space

Customer Support Billing Support
1

Hi,
I am Lite Host, and I am using only 20GB bandwidth of the 75 allowed, so I needn’t to upgrade to Value Host. Just a client needed to use 1.5 extra disk space.

I asked sales and they told me that extra 1GB disk space is for $0.5/mo
so I didn’t upgrade to Value Host and chose to pay the extra disk space used.

Now, I am asked to pay $170 for using only 1.5 GB extra disk space as I was on an old plan not the new one, I didn’t know there is Old and New ‘Lite Host’.

this is much.

2

[SIZE=3]Hello,
We have forwarded your issue to the concerned person and needful will be done within next few hours.

Please feel free to contact us for any further assistance.
With Regards,[/SIZE]
[SIZE=3]Mukesh Singh[/SIZE]

3

Thank you, I am a client since 2005. I’ve many accounts: Reseller, VPSs, Semi-Dedicated.
I don’t mind paying but with logic and reason.
$175 for 1.5 GB is unreasonable.

all my accounts under this reseller are windows, no Linux or VPS Linux under any plan.
Also I would have upgraded but I asked sales 3 days before my billing date for the costs and and you yourself replied to me on March 8th “[SIZE=13px][FONT=Tahoma]You will get additional disk space at $0.50/GB/Month. [/FONT][/SIZE][SIZE=13px][FONT=Tahoma]Mukesh Singh[/FONT][/SIZE][SIZE=13px][FONT=Tahoma]”[/FONT][/SIZE]

4

Worked out now right?

5

Thank you Stephen, I was afraid from moving out :slight_smile: