I’ve tried live help twice - it’s my problem w/ configuring outlook so I can’t receive or send emails. I use outlook - I can ping the mail server and the test account says it can find server but it says that there is no response from the server on the incoming. On the outgoing it says that it’s unable to connect to the outgoing server.
So is this a bellsouth issue for me? I’ve tried to authenticate, etc.
Michelle
figured it out - I need to send mail via bellsouth.net’s mail server w/ that account id and password because there’s filtering on port 25.
Michelle
Hello Michelle,
You can use the outlook advanced settings and chang ethe outgoing port to 587 and utilize the jodohost mailserver as well 
Fantastic! I’ve been wrestling with the lame outgoing mail server provided by my ISP for far too long. The port 587 option is sweet and I’ll have all of my customers switch to Jodohost’s superior servers!