The Cerberus web GUI is not sending tickets in properly, we are working on it with their tech support, but they are not in at this hour.
The ticket system IS working, but submitting via the web interface is NOT.
Please submit via email for the time being, it will be picked up and worked on promptly.
Help & Knowledge Base - OPSPI Quick Start Guides | JodoHost
Please see “Email support” for the proper means or:
Windows or Linux Hosting, with
Date of Signup: Prior to June 23rd, 2007, and
Control Panel: https://cp.jodoshared.com
please email [email protected] for support
Reseller Hosting Customers, with
Date of Signup: Prior to June 23rd, 2007, and
Control Panel: https://cp.m****here.biz
please email [email protected] for support
Windows, Linux or Reseller Hosting Customers, with
Date of Signup: After June 23rd, 2007, and
Control Panel: https://cp.g********.com
please email [email protected] for support
Windows VPS Customers, please email [email protected] for support
(Please always mention your user name when contacting us by e-mail)