Hi. At the moment i have with you two resellers (hostchess.com.mx ) and ojosalerta.com.
By the way, i am having some brand issues in mexico with the first one. I am thinking in purchase a new reseller plan, and migrate the domains in hostchess.com.mx to that.
I dont know if is possible to you assign directly the existent accounts (malla, vaelia, etc) to the new reseller ( in that way i dont need backup ) or if is a way to Change the service domain in the reseller account. I have not problems to upgrade to the next reseller package, but really want have not much hassle with the domains externals to my service account.
As far i see in the whois, both are in clsuter 2. Then i assume is more easy because the new resellers i assume all enter in cluster 2 by default. Is this right ?
Question: I need do a special instruction to sales when i purchase the third reseller ? will bne called kardyn.com (domain is not purvchased yet)
ok yes, all enter cluster2 by default, and now you can do normal setup of the new domain like it is a new reseller account, then you can request us to transfer a user from one reseller account to another9if you have same contact info on both it will be easier). It is important that you keep the DNS IP pointers at your registrar as long as clients are using those ns1/ns2/oldserivcedomain.com there, that will means modifying them here soon as we change them as well.
Thanks. I am at the middle of new reseller configuration, and i do around two months transition time. I Put a ticket to do the reseller transfer when all is ready Many Thanks.
